Policies
Terms of use
The store
Neon Gift sells physical gaming gift cards and ships them to the address you provide. We are an independent retailer and are not affiliated with any card issuer. Each card is subject to its issuer's own terms, including region locks.
Orders and payment
- Prices are in US dollars. Payment is accepted in crypto only and is processed by Trybit.
- An order is confirmed only when the full invoice amount is received. Underpaid orders are held until the balance is paid.
- Invoices expire after the countdown shown at checkout. Do not send funds to an expired invoice.
- Sending the wrong coin, the wrong network, or omitting a required memo can result in lost funds that we cannot recover.
Shipping, returns, and cancellations
Delivery times, returns, and refunds are described on the shipping & returns page. We may cancel an order that cannot be fulfilled and refund the amount received.
Contact
Questions about these terms: support@neonvault.local.